Our Team
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Kimberly Serao, NCCPSS-S, RCA, YMHFA
My name is Kim and I am a North Carolina Certified Peer Support Specialist with a passion for mental health and recovery. My journey hasn’t been easy, and because of my own lived experience, I’ve found deep meaning in walking alongside others as they take their first steps toward healing. I love what I do—especially driving for Wings to Recovery, where I get to meet incredible people from all walks of life, each in a unique stage of their recovery. Every conversation reminds me why peer support is so vital today: no one should ever feel like they’re alone. In addition to my peer support certification, I’m trained in Mental Health First Aid and currently studying to become a Certified Recovery Coach. I believe in the power of connection, understanding, and second chances—because we do recover. Outside of work, I’m a proud mom of three and have been in a loving relationship with my partner, Chip, for the past three years. Everything I do is rooted in compassion, hope, and the belief that recovery is possible for everyone.
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Caitlin Downward, CPRS
Hi, I'm Caitlin Downward, a Certified Peer Recovery Specialist with a heart for connection and a deep respect for the process of recovery. My work is rooted in lived experience-I've walked the path myself, and it's an honor to walk alongside others now.
Outside of work, I'm someone who thrives in deep conversation, night-time energy, and moments of laughter that make you forget the hard stuff for a while. I love design, symbolism, and creative expression-everything from customizing recovery worksheets to imagining what my dream front door would look like (hint: rustic walnut with mermaid hardware and ancient runes). I'm also a proud mom, a cat lover, and a firm believer that even the messiest chapters can be full of grace.
Right now, I'm working toward becoming a Licensed Alcohol and Drug Abuse Counselor and continuing to grow both personally and professionally. Recovery isn't just something I believe in-it's something I live.
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Zachary Carlisle, CPRS, NCSC
My name is Zach Carlisle. I grew up in a loving, faith-filled home in Flower Mound, Texas. I was a quiet kid who just wanted to fit in. Eventually, I started spending time with older peers who introduced me to drugs. By 15, I was drinking and smoking weed. By 18, I was abusing Adderall, Ritalin, and soon after, cocaine and meth.
Addiction quickly took over my life. I lost over 130 pounds, became deeply involved in crime, and found myself facing multiple misdemeanors and felony charges. After spending time in jail, I hit rock bottom. I realized I couldn’t keep living that way—I needed help, and I needed God.
After completing residential treatment, I moved to Austin for sober living and began rebuilding my life through faith and recovery. It wasn’t easy, but with a sponsor, a support system, and a willingness to change, I found real freedom.
I’ve been sober since September 24th, 2017, and I now live in Madison, Mississippi. I’m a certified Recovery Support Peer Specialist and a Nationally Certified Sober Coach. I’m passionate about helping others find freedom from addiction, and I use my personal experience to walk alongside those still struggling—showing them that they’re not alone and that recovery is possible.
With honesty, willingness, and an open mind, a new life is within reach. I don’t run from my past—I use it to bring hope to others and remind myself every day how far I’ve come.
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Brian Anderson, CADC-II, MATS
My name is Brian and I am a Certified Alcohol Drug Counselor II with over ten years of sobriety and a willingness to help other maintain the same. In 2005, I obtained my four year degree from Kennesaw State University and in 2018 was credentialed as a CADC-II by the Alcohol and Drug Abuse Certification Board of Georgia as well as a Medication Assisted Treatment Specialist. Obtaining my MATS helped me gain knowledge of many forms of Medically Assisted Treatment pertaining to Substance Use Disorders. I am passionate about helping others and that is what motivates me in my recovery and my career. I love driving for Wings to Recovery because it allows me to meet people from all walks of life. I also love the open road. My compassion is to motivate others to recover by facilitating hope and encouraging growth. I like to bring the message of recovery to anyone struggling with addiction.
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Joshua Shelton, Manager
Hailing from the vibrant city of Knoxville, Tennessee, I am a dedicated recovery coach with a profound personal connection to the journey of healing. My own path to long-term recovery began on a transformative day, March 25, 2018, a date I now joyfully celebrate as my second birthday. This significant milestone not only marks my personal triumph but also fuels my unwavering commitment to guiding others through their own recovery processes.
With over five years of immersive experience in the treatment field, I have honed my expertise in various capacities, serving as both an admissions coordinator and an admissions director at two distinct facilities. These roles provided me with invaluable insights into the complexities of addiction and the diverse needs of individuals seeking help. I gained a deep understanding of the administrative and compassionate aspects of connecting people with the resources they need to begin their recovery journey.
I wholeheartedly believe that my purpose in life is to help individuals cultivate the smallest flicker of hope—that mustard seed of potential—and nurture it into a lifetime of enduring happiness and profound fulfillment. My work is driven by the conviction that everyone deserves the chance to rebuild their lives, discover their inner strength, and embrace a future free from the grip of addiction. It is an honor and a privilege to walk alongside those embarking on this challenging yet ultimately rewarding path.
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Sidney Busby
My name is Sidney Busby, I am from the northwest area of Mississippi. I grew up the only child in a single parent household. I was loved and cared for tremendously, but still always felt a void or a piece missing. Carrying that into my teenage years led me into a 10 year addiction. My sobriety date is September 26th, 2023. Finding recovery has given me a sense of belonging that I’d been searching for all my life. I’ve found my people, and I’ve found my passion. I am a peer support driver as of now, but currently working on becoming a certified peer support specialist. I believe my lived experience can bring encouragement and hope to someone who can’t see a way out.
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Alexis Myers, Peer Support Driver
Alexis is in long-term recovery after struggling in active addiction for over 10 years. She is passionate about supporting others on their recovery journeys and is currently pursuing a Master’s in Public Health. Alexis has received training in crisis intervention, harm reduction, and trauma-informed care. She enjoys traveling, spending time outdoors, and being with her family. A dog lover at heart, she brings warmth and authenticity to everything she does.
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Carmen More, Peer Support Driver
Hi, I'm Carmen.
I’m from a small town in East Tennessee, where I learned the value of close-knit community and showing up for others. I’ve been a caregiver for over 15 years, and supporting people through life’s ups and downs is something I truly care about. My own path hasn’t always been easy, but every step — whether behind the wheel of a truck, working as an Uber driver, or just figuring things out — has taught me about strength, compassion, and the power of starting over.Music, laughter, and being outdoors help keep me grounded. I love hiking, cooking, baking, being on the water when it’s warm, and spending time with dogs — they just get it, you know? I believe that recovery is a journey we don’t have to walk alone. I’m here to ride alongside you, share some good tunes, real talk, and a few laughs along the way. 😁
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Glenda Long, Peer Support Driver
My name is Glenda "Shelby" Long and I'm proud to be a CPS-MH driver at Wings to Recovery. With a strong passion for supporting others through their recovery journeys, I bring both lived experience and 11 years professionally working as a certified peer support specialist in Georgia. My passion for supporting others in recovery is deeply personal. My father, the late, great Charles B. Willis bravely faced his own challenges with addiction and through his healing journey, became a CPS-MH and CPS-AD. His transformation and dedication to helping others showed me the power of resilience, compassion and second chances. In my role I have the privilege of being part of someone's recovery journey. I transport each individual with empathy, respect and dignity. I do more than drive, I offer a supportive presence. I'm deeply committed to the mission of Wings to Recovery and honored to help to make recovery accessible for those ready to change their lives. Being a small part of someone's first step toward healing is a responsibility I carry with care and heart.