Our Team
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Kimberly Serao, NCCPSS-S, YMHFAC
My name is Kim and I am a North Carolina Certified Peer Support Specialist with a passion for mental health and recovery. My journey hasn’t been easy, and because of my own lived experience, I’ve found deep meaning in walking alongside others as they take their first steps toward healing. I love what I do—especially driving for Wings to Recovery, where I get to meet incredible people from all walks of life, each in a unique stage of their recovery. Every conversation reminds me why peer support is so vital today: no one should ever feel like they’re alone. In addition to my peer support certification, I’m trained in Mental Health First Aid and currently studying to become a Certified Recovery Coach. I believe in the power of connection, understanding, and second chances—because we do recover. Outside of work, I’m a proud mom of three and have been in a loving relationship with my partner, Chip, for the past three years. Everything I do is rooted in compassion, hope, and the belief that recovery is possible for everyone.
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Caitlin Downward, CPRS
Hi, I'm Caitlin Downward, a Certified Peer Recovery Specialist with a heart for connection and a deep respect for the process of recovery. My work is rooted in lived experience-I've walked the path myself, and it's an honor to walk alongside others now.
Outside of work, I'm someone who thrives in deep conversation, night-time energy, and moments of laughter that make you forget the hard stuff for a while. I love design, symbolism, and creative expression-everything from customizing recovery worksheets to imagining what my dream front door would look like (hint: rustic walnut with mermaid hardware and ancient runes). I'm also a proud mom, a cat lover, and a firm believer that even the messiest chapters can be full of grace.
Right now, I'm working toward becoming a Licensed Alcohol and Drug Abuse Counselor and continuing to grow both personally and professionally. Recovery isn't just something I believe in-it's something I live.
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Zachary Carlisle, CPRS, NCSC
My name is Zach Carlisle. I grew up in a loving, faith-filled home in Flower Mound, Texas. I was a quiet kid who just wanted to fit in. Eventually, I started spending time with older peers who introduced me to drugs. By 15, I was drinking and smoking weed. By 18, I was abusing Adderall, Ritalin, and soon after, cocaine and meth.
Addiction quickly took over my life. I lost over 130 pounds, became deeply involved in crime, and found myself facing multiple misdemeanors and felony charges. After spending time in jail, I hit rock bottom. I realized I couldn’t keep living that way—I needed help, and I needed God.
After completing residential treatment, I moved to Austin for sober living and began rebuilding my life through faith and recovery. It wasn’t easy, but with a sponsor, a support system, and a willingness to change, I found real freedom.
I’ve been sober since September 24th, 2017, and I now live in Madison, Mississippi. I’m a certified Recovery Support Peer Specialist and a Nationally Certified Sober Coach. I’m passionate about helping others find freedom from addiction, and I use my personal experience to walk alongside those still struggling—showing them that they’re not alone and that recovery is possible.
With honesty, willingness, and an open mind, a new life is within reach. I don’t run from my past—I use it to bring hope to others and remind myself every day how far I’ve come.
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Brian Anderson, CADC-II, MATS
My name is Brian and I am a Certified Alcohol Drug Counselor II with over ten years of sobriety and a willingness to help other maintain the same. In 2005, I obtained my four year degree from Kennesaw State University and in 2018 was credentialed as a CADC-II by the Alcohol and Drug Abuse Certification Board of Georgia as well as a Medication Assisted Treatment Specialist. Obtaining my MATS helped me gain knowledge of many forms of Medically Assisted Treatment pertaining to Substance Use Disorders. I am passionate about helping others and that is what motivates me in my recovery and my career. I love driving for Wings to Recovery because it allows me to meet people from all walks of life. I also love the open road. My compassion is to motivate others to recover by facilitating hope and encouraging growth. I like to bring the message of recovery to anyone struggling with addiction.
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Candace “Candy” Bates, CPRS
I am a Certified Peer Recovery Specialist with over two years of professional experience in the recovery field and more than four years of personal sobriety. With a history of substance us that spanned over twenty-five years, I draw on my lived experience to connect with and support individuals navigating their own recovery journeys.
Passionate about meeting people where they are, I value the opportunity to relate to clients on a deeply personal level. I believe that sharing hope, courage and understanding can be powerful tools for those feeling isolated in their struggles. My mission is to be a living example that no matter where you have been, change is possible.
I am currently working toward a degree in psychology to further my ability to serve others in meaningful ways. In addition to my work in recovery, I have a lifelong love for singing/songwriting. Music has always been my refuge and passion, and I now use it as another avenue to connect with and uplift others in recovery.
I attribute my ongoing sobriety to the daily guidance and strength I receive from my Higher Power, a relationship I credit as essential to my personal and professional growth.
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Sidney Busby
My name is Sidney Busby, I am from the northwest area of Mississippi. I grew up the only child in a single parent household. I was loved and cared for tremendously, but still always felt a void or a piece missing. Carrying that into my teenage years led me into a 10 year addiction. My sobriety date is September 26th, 2023. Finding recovery has given me a sense of belonging that I’d been searching for all my life. I’ve found my people, and I’ve found my passion. I am a peer support driver as of now, but currently working on becoming a certified peer support specialist. I believe my lived experience can bring encouragement and hope to someone who can’t see a way out.